CRM/ERP
Healthcare/Telemedicine
Web
Healthcare/Telemedicine
Clinicsoft: A CRM for the Healthcare Industry
A CRM for the medical and healthcare industry and related sectors. It helps optimize the processes and provide high-quality care for patients while eliminating human errors.
Similar Project Aproximate Budget: $20k-$50k
Customer
A private entrepreneur.
Background
The customer saw the bottlenecks of the healthcare institutions in South America such as human errors, paper drudgery, usage of multiple systems and management tools. So, he decided to come up with a single solution that would automate and optimize the workflow. The goal was to create a system to keep and process all the information regarding patients, staff, inventory, and financial flow. The customer was planning to develop a flexible CRM/HRM/ERP system to introduce it to the chain of clinics in South America.
He came to us because we had already successfully released an isp crm software and a crm for logistics industry.
Solution
There was developed an intuitive customer relations management system (CRM) with the ERP and HRM modules to make it fully customizable and fit the typical needs of any hospital or clinic.
The system provides visual information and stores all the required patients’ and doctors’ information in one place. Moreover, it facilitates keeping track of all the payment histories to avoid outstanding balances and helps make sure they have all the needed equipment and medication in stock.
The system provides visual information and stores all the required patients’ and doctors’ information in one place. Moreover, it facilitates keeping track of all the payment histories to avoid outstanding balances and helps make sure they have all the needed equipment and medication in stock.
Business Tasks We Have Solved
Patients stay connected because the system gives them the flexibility to choose the time and eliminates the necessity to call.
See Our WorksNo more disintegrated tools and manual appointment making. A lot of unnecessary paperwork was replaced with the system too.
See Our WorksMost managerial tasks for Inventory, HR, and other departments can be done within one system.
See Our WorksGot a Business Task to Solve?
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Featured Modules
Appointments
Find, export, and sort appointments to find the needed one - a real time-saver.Reports
Analyze the doctor’s performance and financial efficiency with the analytics in the flexible Reports module. It helps to hold all internal and external information on a company in one place and under control.Queue & Consultation
See the patient’s payment history and their position in a line with a few clicks.Inventory
Monitor the stock of medications and equipment, store the analysis results, and manage items, stocks, accounts, and sales/procurement in one place. Expiration dates are also a few clicks away.HR
This module allows viewing staff’s personal info and the timesheet of the doctors in the system.
Other modules
- Diagnosis tracking
- Patient
- Insurance
- Start the day and sessions
- Doctor’s appointment list
- Patient’s appointments
- Patient’s consulting records
- Salary and payments
- Recruitment and other info
- Consultations and fees reports
- Payments and invoices reports
- Email templates
- Pre-schedule campaigns
- Auto-responses
- SMS campaigns and notifications
Core Technologies Used
Databases: MySQL
Backend: PHP
Backend: PHP
Results
The customer received a user-friendly system with a user-friendly interface that he started to market in South America.
4 Months of development
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