Maintenance & Support Services Model
- • Backend (DB with API)
- • Backend Admin panel
- • Mobile apps
- • Frontend webapp
You can pick the following services:
This means regardless of our internal teammates (developers/managers)
changes - we'll always hand over your project to our actual team members. And, let's say, in 10 years while having the maintenance contract with this clause active - we'll be aware of your project, its modules and functionality.
(Datadog) and acting each time we receive a notification from a
monitoring system. This is useful when the project is live. You/us should be aware of when the app goes offline and the reason for this (example: hosting providers could go offline). If we need additional engineer hours, you'll be told about this during the discovery.
If needed - we can reserve the hours amount and bill with a standard rate
2-3 hours/week usually more than enough for the product support if no change requests being discussed.
- for backend/API/DB.
Project recovery (manual): on-demand.
We recommend doing this for each platform (backend/frontend/mobile)
each 3-4 months. Some use cases when it's required:
- Checking all programming languages, their frameworks, libraries, and tools used - whether a new version is available. Update if needed.
- Checking the latest iOS version available, update an app, and release a new version so the latest iOS will be supported.
- The same for all of the platforms.
- Short regression test after changes being made.
- Adding new functionality not supported by the current codebase
- Improving performance and scalability.
- Speed optimization.
Frequently Asked Questions
The budget needed for the maintenance services varies and depends heavily upon the level of needed support and app's critical features. Normally, the budget remains in the range between $500 and $1.500 a month.
App maintenance services ensure a number of benefits like enhancing the software libraries, perfecting user experience, technical improvements, regular app monitoring, cost saving, boosted Returns On Investments (ROIs), etc.:
- Cost savings and greater ROIs
- More predictability
- Better Performance
- Global Scalability
- More demand Flaxibility
Mobile Mobile App Maintenance services include:
- Problem Analysis
- Performance monitoring along with management and quality assurance
- Preventive support
- Functionality enhancements
- Strategic upgrade
Yes, we are comfortable signing legal contracts.
These maintenance services ensure your product runs smoothly, its end-users get what they expect, and prevent potential financial losses for your business in the long run.
- Latest mobile OS versions
- Security updates
- New Functionality by Phone manufacturers (finger print scanning, camera features changes, face detection etc.)
- Hardware configuration changes and app scaling
- Bug search
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