A CRM Development Services
for the Healthcare Industry: Clinicsoft

A custom CRM software developed for the healthcare industry, aimed at streamlining patient care and reducing human errors. This app is specially designed for healthcare needs, enhancing process optimization and quality care delivery.

Similar Project Aproximate Budget: $20k-$50k

Customer

A private entrepreneur.

Background

The customer saw the bottlenecks of the healthcare institutions in South America such as human errors, paper drudgery, usage of multiple systems and management tools. So, he decided to come up with a single solution that would automate and optimize the workflow. The goal was to create a system to keep and process all the information regarding patients, staff, inventory, and financial flow. The customer was planning to develop a flexible CRM/HRM/ERP system to introduce it to the chain of clinics in South America. He came to us because we had already successfully released an isp crm software and a crm for logistics industry.

Solution

There was developed a custom CRM software tailored for the healthcare industry, integrating ERP and HRM modules to ensure complete customization and suitability for the typical requirements of hospitals and clinics. This CRM app, developed specifically for the healthcare sector, consolidates all critical patient and doctor information in a single, visually accessible platform.

It streamlines the tracking of payment histories to prevent outstanding balances and assists in inventory management, ensuring that all necessary equipment and medications are in stock. This system is a comprehensive solution addressing the unique demands of healthcare management and operations.

Business Tasks We Have Solved

Cost Saving

No need to hire a dedicated person to arrange and take care of the appointments.

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Customer Retention

Patients stay connected because the system gives them the flexibility to choose the time and eliminates the necessity to call.

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Improvement & Automation

No more disintegrated tools and manual appointment making. A lot of unnecessary paperwork was replaced with the system too.

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Management Unification

Most managerial tasks for Inventory, HR, and other departments can be done within one system.

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Featured Modules

Appointments

Find, export, and sort appointments to find the needed one - a real time-saver.

Reports

Analyze the doctor’s performance and financial efficiency with the analytics in the flexible Reports module. It helps to hold all internal and external information on a company in one place and under control.

Queue & Consultation

See the patient’s payment history and their position in a line with a few clicks.

Inventory

Monitor the stock of medications and equipment, store the analysis results, and manage items, stocks, accounts, and sales/procurement in one place. Expiration dates are also a few clicks away.

HR

This module allows viewing staff’s personal info and the timesheet of the doctors in the system.

Other modules

Diagnosis tracking
Patient
Insurance
Start the day and sessions
Doctor’s appointment list
Patient’s appointments
Patient’s consulting records
Salary and payments
Recruitment and other info
Consultations and fees reports
Payments and invoices reports
Email templates
Pre-schedule campaigns
Auto-responses
SMS campaigns and notifications

Core Technologies Used

Databases: MySQL

Backend: PHP

Results

The customer received a custom user-friendly CRM system for the healthcare industry with a user-friendly interface that he started to market in South America.

4 Months of development